Double signature when requesting for a signature | Voters

Double signature when requesting for a signature

closed

Maria Peregrina

when requesting a signature from a parent a 2nd signature block will pop up. This requires parents to sign twice for the same session. Can you remove this so parent only have to sign once?

January 31, 2025

Shara Deepankar

marked this post as

closed

Shara Deepankar

Hi Maria Peregrina - 
I'm going to close this out since this sounds like a support ticket.
If there is a feature request around signatures, please submit another request. 
If you have any questions about signatures or if something isn't working as expected, please reach out to us at help@hirasmus.com with some examples of this occurring so we can troubleshoot this with you!
Thanks!

Jenna Simard

Hi Maria Peregrina! I would recommend you submit a support ticket to us by emailing help@hirasmus.com with some examples of this occurring! We can look into this for you and let you know if your note template should be set up differently or if there is another issue as this is not the typical experience.