We’ve upgraded our in-app telehealth video calling experience to make sessions more reliable and easier to recover if someone’s connection drops. We also added a faster way to roll out Library programs across multiple clients or staff. 🎉
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Note:
To keep using in-app video calling, everyone will need to update to the most recent app version
. Older versions will no longer support video calling.✨ What’s new
- 📚 You can now add a Library program to multiple clients or staff at once, so you don’t have to repeat the same copy action over and over.
- ✅ More reliable reconnection when a connection drops (you may be automatically reconnected after short outages).
- 📶 Clearer feedback when network quality is poor, so you understand what’s happening during a call.
- 🔄 Improved behavior when reloading the web page during an active call, so you’re not prompted unnecessarily.
- 📱 Better support across devices, including improved behavior on mobile and tablets.
💡 Why it matters
- Faster setup when rolling out the same programs across multiple clients or staff.
- Fewer interrupted sessions and less time spent troubleshooting mid-appointment.
- A smoother experience for providers and supervisors who rely on telehealth day to day.
👉 Learn more about: